General Shipping

We ship all Australian orders using StarTrack. You will receive a notification via email with a link to tracking details for your order. 

Orders placed before 11am AEST will usually be processed and shipped the same day (excluding public holidays & weekends).

Orders placed after this time will be processed and shipped the following business day.

Please allow 1-3 business days for your order to arrive. For any issues or queries, please contact Teoxane Customer Service on 1800 633 830 or via email to salesanz@teoxane.com.